| General Information OUR MISSION: To enhance your memory upgrading experience by providing high quality upgrades at a price you can afford, a product you can trust, and a service you can depend on. We value your business and work very hard to make your upgrading experience as easy and painless as possible. Allmemoryupgrades.com
 Sales and Support number: 954-585-0230 Fax: 954-337-8448
For all
Custom USB Flash
Drive related inquiries, please contact
sales@allmemoryupgrades.net For customer service please email us at:
sales@allmemoryupgrades.com For technical support please email us at: techsupport@allmemoryupgrades.com For product return authorization please email us at: support@allmemoryupgrades.com RETURN POLICY We stand behind our products. However, your satisfaction is our goal and we do realize that sometimes you may want to return an order. All merchandise can be returned for any reason within 30 days of receipt. There is No restocking fees. You will receive a full refund including purchase amount and any applicable taxes. The credit will be applied to your credit card and will appear on your statement within the next billing cycle. Just follow these easy return instructions that are included in every package: - Re-pack the item in the original packaging
- Remove all previous shipping labels from the package
- Include your Return Merchandise Authorization Number (RMA#) which is your order number
- Write the reason for the return and RMA number on the invoice/package
- Ship it to:
Allmemoryupgrades.com -
Please allow approximately 5-7 business days for your return to be processed once it has arrived at the warehouse If you request a replacement, we will ship your replacement after we receive and process your returned product. If you need a replacement right away, we suggest you request a credit (rather than a replacement), when you obtain your RMA number. Then place a new order. The new order will be shipped within 24 hours and your credit will be applied approximately 10-15 days after we receive the product you are returning. PAYMENT METHODS Please be sure to provide your exact billing address and telephone number--the address and phone number your credit card company has on file for you. Incorrect information may cause a delay in processing your order. Allmemoryupgrades.com is currently unable to process any credit cards that are issued or billed outside of the United States and Canada. We only ship to US and Canada if paying by credit card. If paying via wire transfer or money order, we will ship anywhere legally allowed. You can be confident that your personal and account information is secure at Allmemoryupgrades.com. We employ the latest 128-bit encryption technology in all parts of our site that require any personal information. Simply place an online order, then mail your check or money order with a printed copy of your order confirmation page to: -
Allmemoryupgrades.com
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Attn: Accounts Receivable Please write your order number on the check. We process your order after we receive your money order or cashier's check. For personal and company checks, we process your order after the funds clear. Please allow 10 banking days after receipt for clearance of funds before the order is processed. accepts all Government, Educational, and Corporate Purchase Orders. Net 30 day terms are granted immediately. Please fax your signed PO to us at 954-337-8448 If you have any questions, please contact us at 954-585-0230 or via e-mail at
sales@allmemoryupgrades.com You can also mail your PO to us: Allmemoryupgrades
WARRANTY INFORMATION Allmemoryupgrades.com products carry a lifetime warranty to be free of defects in material and workmanship. We will exchange any of our products for as long as you own it, it is a very simple process and you are guaranteed to have a new product within 7 days after we receive your return. SHIPPING RATES AND INFORMATION For each order placed, Allmemoryupgrades.com charges a flat per order rate. Standard Shipping Rates for any quantity of items are: -
USPS - $4.95 -
UPS/FedEx Ground - $7.95 We gladly ship to the men and women serving in the armed forces with an APO or FPO address. When obtaining a quote or purchasing through our web site, simply select "USPS " as your shipping method. Please allow up to 24 hours for processing your order. We don't ship on weekends or holidays. All shipping time and dates are subject to change without notice. At Allmemoryupgrades.com we operate with a set of principals enabling us to work closely with customers by providing them with the personal service they want and the competitive pricing they need. Delivering on promises is the only way to maintain sound business relationships. Our customers have remained loyal to us because of our loyalty to them, and we ask any potential new customers interested in giving us a challenge to allow us to earn your trust. | 
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